Orders may also be phoned in to: 1-902-535-4000

Toll Free 1-866-343-4000

If our products do not meet with the buyer's satisfaction, kindly contact us within 30 days of purchase and we will gladly arrange to have the product repaired and/or replaced and then returned to the customer at no additional cost to the customer.

MacIsaac Kiltmakers will ship orders worldwide. All orders are dispatched using regular postal service unless otherwise requested. All goods are insured for the full value of the shipment.

Shipping charges are determined after your order is placed. This is based on weight and destination. We will contact you within 48 hours after purchasing to confirm your total invoice amount, including shipping and exchange rate and send you a revised invoice.

CUSTOMERS: please be aware that we cannot be responsible for any duty that is levied on your parcels by your Custom Agency.

All prices listed at MacIsaac Kiltmakers are in Canadian dollars. Visa or Mastercard will automatically convert your Canadian dollar purchase to your own currency on your credit card statement. If you wish to know the approximate exchange rate in your own currency, please visit the Universal Currency Converter site. We will confirm your total purchase cost, including the exchange rate within 48 hours of your purchase.

Applicable taxes will be added to product prices.

MacIsaac Kiltmakers recognizes the importance of privacy and the sensitivity of personal information. We have an obligation to keep confidential all information by which you can be identified. We are committed to protecting any personal information we hold. This Privacy Policy outlines how we manage your personal information and safeguard your privacy.

Your Privacy Rights

From January 1, 2004, all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act, and the Canadian Standards Association Model Code for the Protection of Personal Information, which it incorporates. The Act gives you rights concerning the privacy of your personal information. MacIsaac Kiltmakers is responsible for the personal information we collect and hold. To ensure this accountability, we have developed this policy, and trained our staff about our policies and practices.

Why does MacIsaac Kiltmakers need Personal Information?

MacIsaac Kiltmakers provides services and products to a wide range of clients. In doing so, it may from time to time distribute materials concerning its services and developments that may be relevant to your business with us.

What personal information do we collect?

Personal information is any information that identifies you, or by which your identity could be deduced. We need this information in order to provide services to our customers and clients.

How do we collect your personal information?

We collect information only by lawful and fair means and not in an unreasonably intrusive way. We usually only collect your personal information directly from you.

Consent

In most cases, we will ask you to specifically consent, if we collect, use, or disclose your personal information. Otherwise, your consent may be implied through your conduct with us.

Use of Your Information

We use your personal information to provide advice and services to you, and to include you in any of our direct marketing activities. If you tell us that you no longer wish to receive information about our services or otherwise, we will remove you from our mailing list.

 Disclosure of your Personal Information

MacIsaac Kiltmakers does not disclose your personal information to any third party to enable them to market their products and services. We are required, however, to disclose information to certain government organizations including Canada Customs and Revenue Agency. In addition, MacIsaac Kiltmakers will disclose your personal information when:

· Required or authorized by law to do so;

· You have consented to the disclosure;

· Necessary in order to establish or collect sums owing to us;

· We engage a third party to provide administrative services to us (like computer back-up services or archival file storage);

· The information is already publicly known.

In the daily course of operations, access to your information will be disclosed to authorized employees who have a legitimate business or professional reason for accessing it. All staff are required to abide by and work within the privacy standards we have established.

Correcting Errors

If MacIsaac Kiltmakers holds information about you and you can establish that it is not accurate, complete and up-to-date, MacIsaac Kiltmakers will take reasonable steps to correct it.

Updating Your Information

Since we use your personal information to provide services to you, it is important that the information be accurate and up-to-date. If during the course of our dealings, any of your information changes, please inform us so that we can make any necessary changes.

Is my Personal Information secure?

MacIsaac Kiltmakers takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your information are:

· Reasonable premises security;

· Restricted access to personal information;

· Deploying technological safeguards like security software and firewalls to prevent hacking or unauthorized computer access;

Access to Your Personal Information

You may ask for access to any personal information we hold about you. Summary information is available on request. We may ask to be reimbursed for copying charges if you require copies of the information held in our files.

Can I be denied access to My Personal Information?

Your right to access your personal information is not absolute. We may deny access when:

· Denial of access is required or authorized by law;

· Granting access would have an unreasonable impact on other people's privacy;

· To protect MacIsaac Kiltmakers rights and property;

· Where the request is frivolous or vexatious.

If we deny your request for access to, or refuse a request to correct information, we shall explain why.

Credit Bureaus

To help us make applicable credit decisions about clients, prevent fraud, and check the identity of new clients, we may, on occasion, request information about you from the files of consumer reporting agencies.

Communicating with Us

You should be aware that e-mail is not a 100% secure medium, and you must be aware of this when contacting us to send personal or confidential information.

Changes to this Privacy Policy

Since MacIsaac Kiltmakers regularly reviews all of its policies and procedures, we may change our Privacy Policy from time to time.

Employment Inquiries

If you apply to MacIsaac Kiltmakers for a job, we must consider your personal information as part of our review process. We normally retain information from candidates after a decision has been made for one year, unless you ask us not to retain the information.

Requests for Access

If you have any questions, or wish to access your personal information, please write to our Privacy Contact at: Mac MacIsaac, 4 MacAskill Drive, PO Box 364 St. Peter's, NS B0E 3B0, 1-902-535-4000

If you are not satisfied with our response, the Privacy Commissioner of Canada can be reached at: 112 Kent Street, Ottawa Ontario, K1A 1H3,

1-800-282-1376

Questions or comments? ... Please send us an e-mail